To place an order, you can simply browse through our website, add items to your cart, and proceed to checkout. Alternatively, you can send us a direct message (DM) or WhatsApp us at +6012-6711913 to inquire about item availability. We strive to respond to all inquiries within 24 hours to ensure you have a smooth and timely shopping experience.

If an item is currently out of stock, you may place a backorder by contacting us directly. Please WhatsApp us at +6012-6711913 to inquire about item availability and estimated restock times. We will provide you with the expected arrival date and confirm if a backorder can be placed.

We recommend hand wash or dry wash for items with diamonds or feathers. 

Following the care instructions provided on the product label to ensure the longevity of your garments.

Yes, we offer free standard shipping on domestic orders when you purchase two or more items. For more information, please refer to our Shipping Information page.

If you need to cancel or make changes to your order, please contact us as soon as possible at stellarwithlove@gmail.com or via WhatsApp at +6012-6711913. We will do our best to accommodate your request if the order has not yet been processed.

If you are unable to find the specific size or colour you are looking for, please contact our customer support team, and we will do our best to accommodate your request as we provide personalisation.

Yes, we are thrilled to offer personalisation options to make your shopping experience truly unique. Our personalisation services allow us to source certain items to your preferences, whether it’s selecting specific colours, events or choosing special design elements.

Allowing you to create one-of-a-kind pieces that reflect your individual style and personality. If you have any questions about our personalisation option, feel free to reach out to our customer support team for assistance.